On-Site Management
An
on-site office will be operated at each site as applicable. A Site Manager
will be hired and trained by Independent Management Services. A Site
Manager's duties include:
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Marketing and resident relations. Working closely with the Property Manager to ensure that goals and objectives are met. Receive, investigate and resolve resident concerns.
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Meet with new residents and thoroughly explain their rights and responsibilities.
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Daily supervision of site maintenance personnel.
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Maintain employee files and attendance records. Schedule work order requests and monitor timely completion.
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Collection of monthly receipts. Establishing and maintaining a collection policy in conformance with applicable Local, State, and Federal rules and regulations. Preparation of non-payment notices and termination of tenancy notices, including follow-up with attorney to minimize collection losses.
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Perform move-in and move-out inspections of all units.
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Prepare appropriate paperwork to facilitate refunds or charges to tenants.
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Perform daily grounds and common area inspections to identify any problem areas and take immediate, corrective action.
Attend periodic training seminars in areas that will benefit the property.
